Delivery Dispatch guides

Browse backoffice articles for drivers, zones and real-time delivery tracking.

Guides in this topic

Marketplace, Locations and Account Settings

Connect delivery and POS, manage locations, configure Delivery Dispatch, payments, dual pricing and takeout.

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Find it fast (task lookup)

Jump straight to the section and sidebar path for common Eatsy Orders backoffice tasks.

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Getting Started: Signing In, the Home Page, and Getting Help

Sign in, pick your company and location, use the Home page action cards, Publish, language switcher, Release Notes, and send feedback.

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Orders and Catering

Work the live order list, void or refund payments, cancel deliveries, print catering prep lists, and pay your own drivers.

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Home sales snapshot and analytics

Use the Home sales snapshot for gross/net sales, discounts, tips, delivery fees, taxes, order counts, and the Orders Trend chart.

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Team: Users, Roles, Permissions and Job Postings

Add employees, build custom roles, browse permissions, post vacancies, and track candidates.

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We'll walk you through it in English or Spanish with your fleet.